Thursday, May 18

MORNING SESSIONS

* An asterisk denotes program NOT approved by NC State Board of Dental Examiners for CEU.
Dr. Lee Ann Brady
Title: Today's Top Clinical Tips
Time: 8:30am - 11:30am
Location: Windsor Ballroom
CE Hours: 3 hours each session (6 hours total)
Sponsored by NC Academy of General Dentistry and GC America
Course Description:        
Dentistry is changing at a rapid pace. Being successful and efficient is about staying on top of the newest trends and clinical tips. In this program Dr. Brady will present the top clinical tips and techniques she is teaching. Some are old tried and true approaches that remain successful, while others introduce brand new materials and approaches. Tips will span the areas of prevention, posterior composites and indirect all ceramics.

Course Objectives:
  • Caries and Perio Prevention
  • Posterior Composite Efficiency and Effectiveness
  • Successful Bonding & Cementation
  • Improved Posterior All Ceramic Restorations

Bio:
Dr. Lee Ann Brady is a privately practicing dentist and nationally recognized educator, lecturer and author. With an extensive history in leadership, previously as Executive VP of Clinical Education for Spear Education and Clinical Director of the Pankey Institute; Dr. Brady is currently the Director of Education for Clinical Mastery, providing hands on and live patient programs across the country. Dr. Brady has also developed a vast library of online instruction at www.leeannbrady.com. She practices in Glendale Arizona, is a member of the editorial board for the Journal of Cosmetic Dentistry, Inside Dentistry and Dentaltown Magazine.
​Dr. Steve Carstensen
Title: Treating Sleepy Patients & Saving Lives​
Time: 8:30am - 11:30am
Location: Palladium A (Brighton Tower)
CE Hours: 3 hours each session (6 hours total)
Sponsored by NC Dental Society of Anesthesiology, NC Society of Oral and Maxillofacial Surgeons and NC Caring Dental Professionals
Course Description:      
This is an overview of sleep disordered breathing and what the dental team can do to impact the health of their patients.  We cover basics of sleep, dental appliances, how to work with sleep physicians to market your service, and touch on medical insurance interaction.
 
Course Objectives:
At the conclusion of this course, the participants will be able to
  • Describe sleep physiology, both what is normal and what is abnormal
  • Illustrate to their patients the medical consequences of untreated SDB
  • Apply basic sleep appliance therapy to selected patients
  • Communicate with sleep physicians about collaborative care
  • List the 15 steps of diagnosis with emphasis of medical history, dental history, and radiographs.

Bio:
Dr. Steve Carstensen has been treating sleep apnea and snoring for 18 years, has completed training at UCLA’s Mini-Residency in Sleep and is a Diplomate of the American Board of Dental Sleep Medicine. He lectures internationally at over 20 events per year training dentists in sleep medicine, directs sleep education at the Pankey Institute for Advanced Dental Education and Spear Education and is a faculty member of the Sleep Residency Program at University of the Pacific. For the AADSM he was a Board Member, Secretary-Treasurer and President-Elect. From 2007 – 2010 Steve served the ADA on the Council for Annual Sessions and was Chair of the 2010 ADA meeting. Since 2014 he has been Editor-in-Chief of Dental Sleep Practice Magazine. Together with a partner he founded Premier Sleep, a practice in Bellevue, WA entirely devoted to helping people breathe better and sleep better.
​​Dr. Mark Murphy
* Title: The 3 Drivers of Sustained Practice Growth & SUCCESS
Time: 8:30am – 11:30am
Location: Palladium C (Brighton Tower)
CE Hours: 3 hours each session (6 hours total)
Course Description:      
Understanding and applying sound business principles, strategies and metrics will help you and your team; Retain More Patients, Improve Case Acceptance and Maximize New Patient Referrals.  Mark’s fresh perspective on practice management, his expertise as Lead Faculty for Mercer Advisors and 25 year of involvement with the Pankey Institute make this a unique learning opportunity. This workshop will utilize lecture, group exercises, easy spread sheets to evaluate gaps, a survey of behavioral choices to close those gaps and various take home training constructs to use. Improving your practice means doing more of the dentistry you know your patients need, having less stress and being in absolute balance; clinically, financially and behaviorally.

​Course Objectives:
  • Develop a Strategic Planning and Measurement Matrix  for Your Practice
  • Measure and Monitor Hygiene Retention, Case Acceptance and New Patients
  • Select and Manage the Behaviors that Impact  Hygiene Retention, Case Acceptance and New Patients
     
​Bio:
Mark is the Principal of FunktionalTracker.com,  Lead Faculty for Clinical Education at ProSomnus Dental Sleep Technologies, serves on the Guest Faculty at the University of Detroit Mercy and as a Regular Presenter on Business Development, Practice Management and Leadership at the Pankey Institute.  

He has served on the Boards of Directors of the Pankey Institute, National Association of Dental Laboratories, the  Identalloy Council, the Foundation for Dental Laboratory Technology, St. Vincent DePaul's Dental Center and the Dental Advisor. 
He lectures internationally on Leadership, Practice Management, Communication, Case Acceptance, Planning, Occlusion, Sleep  and TMD.  He has a knack for presenting pertinent information  in an entertaining manner.

afternoon SESSIONS

* An asterisk denotes program NOT approved by NC State Board of Dental Examiners for CEU.
Dr. Lee Ann Brady
Title: Today's Top Clinical Tips — Part 2
Time: 1:30pm - 4:30pm
Location: Windsor Ballroom
CE Hours: 3 hours each session (6 hours total)
Sponsored by NC Academy of General Dentistry and GC America
Course Description:        
Dentistry is changing at a rapid pace. Being successful and efficient is about staying on top of the newest trends and clinical tips. In this program Dr. Brady will present the top clinical tips and techniques she is teaching. Some are old tried and true approaches that remain successful, while others introduce brand new materials and approaches. Tips will span the areas of prevention, posterior composites and indirect all ceramics.

Course Objectives:
  • Caries and Perio Prevention
  • Posterior Composite Efficiency and Effectiveness
  • Successful Bonding & Cementation
  • Improved Posterior All Ceramic Restorations

Bio:
Dr. Lee Ann Brady is a privately practicing dentist and nationally recognized educator, lecturer and author. With an extensive history in leadership, previously as Executive VP of Clinical Education for Spear Education and Clinical Director of the Pankey Institute; Dr. Brady is currently the Director of Education for Clinical Mastery, providing hands on and live patient programs across the country. Dr. Brady has also developed a vast library of online instruction at www.leeannbrady.com. She practices in Glendale Arizona, is a member of the editorial board for the Journal of Cosmetic Dentistry, Inside Dentistry and Dentaltown Magazine.
 
​Dr. Steve Carstensen
Title: Treating Sleepy Patients & Saving Lives​ — Part 2
Time: 1:30pm - 4:30pm
Location: Palladium A (Brighton Tower)
CE Hours: 3 hours each session (6 hours total)
​Sponsored by NC Dental Society of Anesthesiology, NC Society of Oral and Maxillofacial Surgeons, and                               NC Caring Dental Professionals
Course Description:      
This is an overview of sleep disordered breathing and what the dental team can do to impact the health of their patients.  We cover basics of sleep, dental appliances, how to work with sleep physicians to market your service, and touch on medical insurance interaction.
 
Course Objectives:
At the conclusion of this course, the participants will be able to
  • Describe sleep physiology, both what is normal and what is abnormal
  • Illustrate to their patients the medical consequences of untreated SDB
  • Apply basic sleep appliance therapy to selected patients
  • Communicate with sleep physicians about collaborative care
  • List the 15 steps of diagnosis with emphasis of medical history, dental history, and radiographs.

Bio:
Dr. Steve Carstensen has been treating sleep apnea and snoring for 18 years, has completed training at UCLA’s Mini-Residency in Sleep and is a Diplomate of the American Board of Dental Sleep Medicine. He lectures internationally at over 20 events per year training dentists in sleep medicine, directs sleep education at the Pankey Institute for Advanced Dental Education and Spear Education and is a faculty member of the Sleep Residency Program at University of the Pacific. For the AADSM he was a Board Member, Secretary-Treasurer and President-Elect. From 2007 – 2010 Steve served the ADA on the Council for Annual Sessions and was Chair of the 2010 ADA meeting. Since 2014 he has been Editor-in-Chief of Dental Sleep Practice Magazine. Together with a partner he founded Premier Sleep, a practice in Bellevue, WA entirely devoted to helping people breathe better and sleep better.
​​Dr. Mark Murphy
* Title: Advanced Communication Skills for Dental Teams
Time: 1:30pm – 4:30pm
Location: Palladium C (Brighton Tower)
CE Hours: 3 hours each session (6 hours total)
Course Description:      
Mark provides a light and entertaining program full of useful tips, ideas and role playing exercises that you can put to use on “Monday Morning.” This presentation is  well suited for a combined audience of doctors, staff, and even spouses. By understanding the communication process, how it works, and why it sometimes doesn’t, you will be more affective and effective. Teams will have less stress and Patients will say yes more often to you, your scheduling and to your treatment plans when you develop relationships that encourage mutually agreed upon outcomes based on trust. Your goals are to know the  patient well enough to competently recommend an optimal course of treatment for that patient, communicate well enough with the patient to arrive at “informed” consent, and develop sufficient trust with that patient to “get to” yes. This will be an interactive program where we will do group, individual and team exercises.
 
Course Objectives:
  • Understand principals of communication and their application with patients and dental teams
  • Develop strong active listening skills and role play common conversations
  • Practice Improvisational Communication and Social Styled Communication
  • Use the Learning Ladder  Tools as a patient education assessment tool 

​Bio:
Mark is the Principal of FunktionalTracker.com,  Lead Faculty for Clinical Education at ProSomnus Dental Sleep Technologies, serves on the Guest Faculty at the University of Detroit Mercy and as a Regular Presenter on Business Development, Practice Management and Leadership at the Pankey Institute.  

He has served on the Boards of Directors of the Pankey Institute, National Association of Dental Laboratories, the  Identalloy Council, the Foundation for Dental Laboratory Technology, St. Vincent DePaul's Dental Center and the Dental Advisor. 
He lectures internationally on Leadership, Practice Management, Communication, Case Acceptance, Planning, Occlusion, Sleep  and TMD.  He has a knack for presenting pertinent information  in an entertaining manner.